Enviaments i devolucions

Shipments to Spain up to three pairs
Shipments will be free from 110€ and will be delivered within a period of up to 72/96 working hours in Spain (except Balearic Islands and Canary Islands, Ceuta and Melilla), Portugal and Andorra.

shipping in Barcelona capital will be free, up to two pairs

In the case of exchanges and returns the client must bear the expenses.

Orders can be tracked through the Sendcloud website with the tracking number that we will send to your email.

Shipments to the Canary Islands, Ceuta and Melilla up to two pairs
Shipping to the Canary Islands and Melilla has a shipping cost of 30€ and is delivered within a period of up 96 hours. In the case of Melilla, the shipping cost is 40€.
In the case of exchanges and returns from the Canary Islands, Ceuta and Melilla, the client must bear the expenses of leaving the community (customs clearance).

Shipments to the Balearic Islands
Shipping to the Balearic Islands has a shipping cost of 20,00€ and is delivered within 72 to 96 hours.
In the case of exchanges and returns from the Balearic Islands, the client must bear the expenses of leaving the community (customs clearance).
Orders can be tracked through the Sendcloud website with the tracking number that we will send to your email.

Other Shipping Information:

Custom orders do not admit returns.

On weekends there are no deliveries.

To avoid incidents in the delivery (wrong address, inability to find someone at home, etc.) it is important to fill out the form correctly, being essential to fill in the telephone box. (Mobile phone)

The prices of the web are subject to computer changes.

You expressly authorize us to issue the invoice electronically, although you can indicate at any time your desire to receive a paper invoice, in which case, we will issue and forward the invoice in that format.
In the event that the transport makes several unsuccessful delivery attempts to the customer, the package will remain for several days at the transport office. If it is not claimed / collected by the customer, the package will be returned to LMA and the amount will be refunded. Please bear in mind that the transport derived from the resolution may have an additional cost, so we will be authorized to pass on the corresponding costs.

In the event that LMA cannot meet the delivery deadlines set due to lack of stock, our customer service will contact you to inform you of this circumstance and proceed to confirm the new date of service, change or cancellation of the order with its corresponding refund of the amount immediately.

PER DEVOLUCIÓ O INTERCANVI D’UN PRODUCTE

Què has de fer per fer el canvi o tornar:

Ens has d’enviar el parell que vols canviar o retornar, envia’ns un comprovant d’enviament.

En cas de canvis, si ens informeu, o si feu el canvi el mateix dia o l’endemà de rebre el producte, tan bon punt arribi el comprovant al nostre correu:
shop@lamanual.com enviarem el nou parell.

Per a devolucions, tan bon punt arribi al nostre magatzem:

LA MANUAL INVENTORA S.L.
Carrer d’Arenys 88
08035
Barcelona
i comprovem que tot està en ordre, procedirem a fer la devolució. Pot trigar uns 15 dies.

El cost d’enviament per devolució de talles, canvis de colors o canvi de models, ha de ser a càrrec del client.

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