Privacy Policy

1. DATA CONTROLLER

La Manual Inventora S.L. (La Manual Alpargatera), Tax ID [INSERTAR TU NIF], with registered office at Calle Arenys 88, Local 1, 08035 Barcelona (Spain). We have a physical store at Carrer de Avinyó 7, 08002 Barcelona.

• Contact: shop@lamanual.com

• Web: https://lamanual.com

2. PERSONAL DATA WE COLLECT

We collect information through automatic and direct methods:

• Device information: IP address, time zone, installed cookies, browser type, and navigation behavior. We use cookies, log files, tags, and pixels to optimize the site and improve user experience.

• Order information: Name, billing address, shipping address, payment information, email, and phone number.

3. PURPOSES OF PROCESSING

We process data for the following purposes:

• Contract execution: Process orders, manage payments, handle shipments, and manage returns.

• Customer support: Answer your inquiries and communications.

• Legal obligations: Comply with Spanish fiscal and administrative regulations.

• Marketing (with consent): Send commercial communications. We do not alter our data collection practices upon receiving “Do Not Track” signals.

4. LEGAL BASIS AND INTERNATIONAL TRANSFERS

Processing is based on contract execution, legal compliance, and, where necessary, the user’s express consent.

• International Transfer: For order logistics, we share data with our logistics center in the USA (Lia Sánchez, 3590 George Busbee Pkwy NW, Apt. 2125, Kennesaw, GA 30144). This transfer is strictly necessary for the execution of the sales contract requested by the user, under Art. 49.1.b of the GDPR.

5. USER RIGHTS AND RETENTION

You have the right to request access, rectification, erasure (“right to be forgotten”), restriction, objection, and portability of your data.

• How to exercise them: Send a written request to shop@lamanual.com attaching a copy of your ID.

• Retention: We will keep your order information for as long as necessary to comply with our legal, fiscal, and accounting obligations (generally 5-6 years).

• You have the right to lodge a complaint with the Data Protection Authority.